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“HR
Response was instrumental in establishing the staffing policies and
procedures for my company. The product they provided was scalable for
the changing needs that came with a fast growth company while possessing
a core framework that empowered employees to make effective and timely
decisions. Eight years later, we are still benefiting from the work of
HR Response”.
Nick
Henderson, President
Signature Medical Direct |
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“We have partnered with June DeLeo on key projects related to
Compensation Benchmark/Design, Performance Management & Succession
Planning. June is energetic, highly professional, adept & detailed when
completing assessments or recommendations. She brings depth and
experience that we value as a strategic partner in creating practical
solutions. June offers a breadth of knowledge of not only HR, but
business operations at all levels/areas that allows her to share
critical insights to positively impact organizational performance. We
truly enjoy teaming with June and strongly recommend her services to
others.” Rich Viola
Principal Partner
InAlign Partners |
| "June is a consummate business professional.
Her communication skills are excellent, whether with hourly staff,
management, or the Board of Directors. June has immense energy and
enthusiasm. She was continually initiating new projects with measurable
positive results. I promoted her from a divisional HR Director to
Vice President for Human Resources when she was just 29. A few of
her accomplishments include: reduced a workers’ compensation penalty
rating in our largest division (a long term health care community) by
600%*, led the organization’s team during successful labor contract
negotiations, and reduced turnover by 65%. She also represented our
organization as she served on the National Human Resources Board. I
highly recommend her." Nelson Meyer
President (retired)
Lutheran Social Services of Central Ohio |
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"AAA Ohio Auto Club has utilized
June DeLeo for a number of projects over the past few years. Projects
such as a wage analysis, redesign of our compensation program and new
incentive programs for our store associates and insurance staff have all
had a significant impact on our company as a whole. June is a quick
study with vast knowledge and has the ability to get right to the heart
of the issues and more importantly, the solutions. I would not hesitate
to recommend June and in fact I have!"
Mark Shaw
President, AAA Ohio Auto Club |
| "June has worked with our company for many years,
and can be counted on to give informative and professional presentations
every time. Her engaging style and broad knowledge base keeps things
interesting. After hearing June speak, management is always better
informed – which is why we keep asking her back."
Glenn Hall
Chief Financial Officer, Hägglunds Drives |
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"I have worked in partnership with
June on a number of projects for Ohio Auto Club. The most notable was
the development of new Pay for Performance Programs in an effort to
ensure profitability, efficiency and superior customer service in our
retail operation which has a huge emphasis on Travel. This was a
challenge not only for training purposes but also because the staff was
being compensated in significantly different ways. Our challenges
included: sharing commission-based sales, increasing sales while
emphasizing customer service and, consolidating long-standing separate
positions. We needed to change our service oriented culture to a true
sales culture. June's thorough analysis and recommendations were
outstanding. The new pay for performance plan was designed to be fluid
as annual priorities continue to change. In the past several years,
despite challenges in the travel industry, our sales have grown,
our retail operation is profitable and our customer service scores have
grown dramatically." Deborah L. Sproul
Executive Vice President, AAA Ohio Auto Club |
| June
worked with us to design a new Incentive Program for our Travel Sales
Staff. This project ran smoother and quicker than any other project I
had experienced with any consultant. This was despite the geographical
differences with our Canadian location, and June being based in the
U.S. The results of the new Sales Compensation/Incentive program have
been phenomenal. Sales for certain employee groupings improved 80%
and other key criteria had increases of up to 300%. The number of
top sales achievers more than doubled. All in all revenue and
performance measures dramatically increased in the first year, and have
continued to rise. Engaging HR Response in this endeavor was a great
investment, and I highly recommend her."
Joel Ruff
Regional Manager, Alberta Motor Association |
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The deliverable that June produced to increase the
professionalism in a division that was struggling was invaluable to our
organization. She worked well with the entire division, and
collaborated with a Taskforce to make measurable differences. Many of
her initiatives, including those on accountability, remain in place -
years later. Her Management Training seminar was also well-received and
had a positive impact.
Mike Printy
former Vice President of Human Resources
Ricart Automotive
(currently Management Consultant at Source One) |
The “Effective Leadership”
training June presented was among the best we’ve had. I have
received a lot of positive feedback on the program. These
included: “June
was informative. While we do a lot of things well in our company, I
found areas for improvement.” The
slide show and materials were well done and the delivery was
top-notch. Thank you for helping our association achieve its goal
of first-rate programs.
Joseph S. Bolzenius, PE,
PS
Vice-President
Franklin County Chapter
Ohio Society of Professional
Engineers
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